Customer Care

Bank Calling From a Normal Mobile Number in 2026? Safe Verification Steps, Callback Rules, and What Never to Share

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Bank Calling From a Normal Mobile Number in 2026? Safe Verification Steps, Callback Rules, and What Never to Share

In 2026, one of the most confusing and dangerous situations for Indian banking customers is receiving a call that claims to be from a bank but comes from a normal mobile number. The caller sounds professional, knows your name, references your account or card, and speaks with calm authority. Most people instinctively assume it must … Read more

Insurance Service Calls Now Use 1600 Series: How to Verify Policy/Claim Calls and Avoid “Lapse” Scam Traps

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Insurance Service Calls Now Use 1600 Series: How to Verify Policy/Claim Calls and Avoid “Lapse” Scam Traps

Insurance service calls in India have quietly undergone one of the most important security changes in 2026. After years of confusion where genuine insurers and fraudsters both called from random mobile numbers, regulated insurance companies are now required to use the 1600 series for official service and transactional calls. This change was introduced to reduce … Read more